TERMS & CONDITIONS
The returning of the on-line booking form confirms your acceptance of the terms and conditions set out below and as may from time to time be changed and shall be binding on all persons stated on the booking form. Each booking will be confirmed by the owner, as soon as possible after receiving the booking form and deposit and only on receipt of this confirmation by you will the booking be treated as confirmed. Once the owners have confirmed the booking to you and you have paid a deposit, the named person on the booking form will be responsible for the total rental price of the property, as agreed on the confirmation. The remaining balance of the agreed rental cost must be paid 8 weeks prior to your arrival . If the full balance of the rental cost is not paid as in accordance with these booking conditions, we reserve the right to cancel your booking and cancellation penalties will apply.
A deposit of £100 per week or 10% of the agreed rental amount, whichever is greater, is required to confirm the booking. The deposit is non refundable. The deposit and final payment can be made by check, bank draft or PAYPAL ( a 3% surcharge will be made for paypal/ credit card payments) US customers by prior arrangement may pay by US cheque directly into our bank a/c 10 weeks prior to arrival; Alternatively our management company can take a credit card paymeny by phone.
ACCIDENTAL DAMAGE WAIVER /REFUNDABLE DAMAGE DEPOSIT
The non refundable fee covers clients against damage to the home. The fee must be paid on registration with Contempo Florida holidays as follows
- Up to 28 nights $55 * 28 nights or more $100
For a once only payment shown above, Contempo Floriday Holidays will waive all liability up to $1000 for inadvertent damages or breakages to this home. This will typically include but not limited to, breakages to crockery and glasses, furniture and lamps, removable stains on carpets, blocked toilets and waste disposals.
Exclusions include, intentional acts, misuse of or tampering with pool equipment, air conditioning unit, gross negligence and /or willful and wanton conduct.
Tampering and removal/ damage of pool door safety alarms.
** a valid credit card must be provided in addition to the refundable fee**
Alternatively the management company can take a $500 security deposit paid by a major credit card or the equivalent in cash as a refundable damage deposit. This credit card deposit will be refunded within one week of departure , net of any excess cleaning costs, replacement of lost keys or repairs to any damage to the property or its contents. Please note damages are not limited to the security deposit amount.
Excessive use of electricity (caused by leaving external doors open with the air conditioning on) the named person on the booking form will be held responsible for all additional costs which exceed the security deposit.
Please report any breakage, however minor, to the managers so that the villa can be left in perfect condition for the next guest.
Providing the owners receive written notice of cancellation not less than 8 weeks prior to the actual booking date, the signatory will not be liable to pay the full balance. It is the responsibility of the signatory to ensure that the signed cancellation letter reaches the owner. Email cancellations are not acceptable. The reservation deposit will be forfeited. If the cancellation is received after 8 weeks prior to the start of the holiday the signatory is liable to pay the full balance of the final invoice. The owners reserve the right to cancel any bookings providing written notice is given and any balance paid refunded. In the unlikely event that circumstances beyond our control, necessitate cancellation of the booking, we will refund any monies paid to the party leader. (Without interest, compensation or consequential loss of any kind).
All persons stated on the booking form are responsible for the care of the property and are expected to take reasonable care of it including the locking of all doors, and the switching on of the alarms on all doors whenever the property is unoccupied. At the end of the rental period, all utensils, carpets, furnishings, walls, fittings must be left clean and tidy. It is the guest's responsibility to notify the management company immediately of any sudden equipment failure so that reasonable action can be take to rectify the situation.
The maximum capacity that our villa is licensed for is 8. Everyone occupying the property must be listed on the booking form, including small children. This is Florida state law and must be adhered to. The accommodations cannot be shared or sub-let and only the persons shown on the booking form are permitted to stay in the property. No pets are permitted. Persons under 21 years of age are not acceptable unless accompanied by parents or responsible adults. The property is fully licensed for short-term rentals in Florida. The owners reserve the right to refuse admittance if this condition is not met. Failure to comply will render the booking void and no compensation will be paid.
In accordance with Southern Dunes homeowners association rules, no truck or van, boat or trailer or recreational vehicle shall be parked stored or kept on any portion of the property or elsewhere on the community.
The connection of the villas utility supplies to any external vehicle/ appliance is strictly prohibited.
The owners or their management company will not be liable for any costs you will incur nor shall we pay any compensation nor make any refunds.
SMOKING / PETS
For the safety and comfort of all our guests smoking is not permitted within the property. No pets are allowed. If this is not adhered to, a $500 charge will apply for additional costs to clean the home.
POOL & POOL HEAT
The pool is regularly inspected, cleaned and maintained but may be affected by dust, dirt or insects, particularly during or after bad weather.
The pool is cleaned and chemically balanced every week for your safety and comfort; however on rare occasions it may be necessary to apply extra chemicals to the pool to maintain safe and correct chemical levels. Should this occur during your stay it will be necessary for you to refrain from using the pool for a period specified by the pool cleaning company for safety reasons.
The pool is fitted with an electric heater. Pool heat can be requested when booking and paid for with the balance payment. Alternatively it can be arranged with the Management Company and payment of $20 per day can be made to them. If you do not pre book pool heat remember when you ask the Management Company to turn it on, it will take up to 48 hours to come up to temperature. We also ask that the pool be covered using the pool blanket at night time in order to preserve the pool heat at the correct temperature. There is a 5 day minimum period for pool heating.
Experience has shown that pool heat is usually desirable in Nov, Dec, Jan, Feb & Mar. If you wish to have a very “comfortable” swim we would recommend you have it ON in Oct and April.
However, when the outside temperature drops below 55F the heater will automatically switch itself off to prevent overheating through constant use. As soon as the temperature rises above 55F the heater will resume. This does mean that the pool may not be as warm as usual. As this is completely beyond our control and the pool mechanism is working to constantly check the outside temperature, a refund will not be given in these circumstances.
The pool heating will only heat the Pool to a maximum temperature of 15F above the ambient air temperature. For example, if the air temperature is 65F, the pool will heat to 80F, The pool heating is set to run at a maximum of 86F, or the pool chemicals will not operate correctly.
Swimming pools can be a source of danger, particularly for young children. Please ensure that they are supervised at all times. The owners will not be held liable for any resulting injury or death.
The owners and the management company of the property accept no responsibility whatsoever for death, personal injury, accidents, loss or damage to persons or personal belongings however caused. The use of all accommodations and amenities including the pool is entirely at the user's own risk. Children must be supervised by responsible adults at all times when using the pool. Glass or crockery is not permitted within the pool area. The owners or management company cannot accept any liability for any loss of rental time due to travel problem, flight delays or cancellations, industrial disputes or any events outside our control, including any form of Force Majeure. The owners and the Management Company cannot accept responsibility for the sudden failure of villa equipment but will take immediate reasonable action to rectify any such failure upon notification by the guests. If the pool heater cannot reach optimum temperature due to adverse cold weather conditions the owners or the management company cannot accept liability.
ARRIVAL & DEPARTURE
Check in: The villa will be available for occupancy from 4.00pm on the date of arrival .
It is a requirement of Florida law that guests check in at the mgt company offices ( on HWY 27 toward the I-4) within 24 hours of arrival.
The villa is fitted with a number operated lockbox and you will receive your own specific code the week before you travel.
Check Out: You are required to vacate the property by 10 a.m. in order to allow it to be thoroughly cleaned for the next guests
It is a condition of the booking that all members of the Party are covered by travel insurance which carries adequate protection against delays and cancellations, and has adequate medical insurance for the USA, and for your luggage and personal belongings.
The owner or the management company accept no responsibility whatsoever and no compensation or any other payment will be made if any cancellation or change to the terms of the booking becomes necessary due to war or threat of war, riots, civil commotion, terrorist activities, industrial disputes, natural and nuclear disasters, fire, flood, adverse weather conditions, building or construction in progress within the community, technical problems with transportation, closure or congestion of airports, alterations or cancellation of schedules by carriers, or any other events beyond our control.
The owners or their management company shall be allowed access at any reasonable time during your stay.
CODE OF CONDUCT
Southern Dunes is a residential community. The actions of all members of your party should not interfere with the enjoyment of either other holidaymakers or the residents of Southern Dunes. Please do not make excessive noise, play loud music or engage in any activity which may cause inconvenience to your neighbors after 10.30pm or before 07.30am. In the event that any member of your party behaves in a way that is likely to cause distress, danger or annoyance to any other holidaymakers, residents of Southern Dunes or damage to any property, the owners or their management company reserve the right to terminate your rental agreement immediately and forthwith. The owners or their management company will not be liable for any costs you will incur, nor shall we pay any compensation, nor make any refunds due to this action.